F.A.Q.
Supporting
You can easily book a blood test at home through our website or by calling our customer service number. Choose your preferred time slot, and one of our trained phlebotomists will visit your home to collect the sample.
Yes, our at-home blood test service is available in all major areas of Hyderabad. We are continually expanding our coverage to ensure more people can benefit from our services.
Our phlebotomists follow strict safety protocols, including wearing masks, gloves, and using sterilized equipment. We adhere to all hygiene and sanitization guidelines to ensure a safe and clean sample collection process.
Most test results are delivered within 24 hours. However, the time may vary depending on the specific test conducted. We ensure timely delivery of accurate reports directly to your WhatsApp or email.
You can choose from a variety of individual tests or opt for our predefined health packages, which are designed to cover essential diagnostic tests for comprehensive health screening.
We accept multiple payment methods, including credit/debit cards, UPI, net banking, and cash on collection. Payment can be made at the time of booking or after sample collection.
Yes, all tests are conducted in NABL-certified labs, ensuring high accuracy and reliability of the results. We use the latest technology and follow stringent quality control measures.
Yes, we offer consultation services with qualified doctors who can review your test results and provide medical advice. You can book a consultation through our website or customer service.
Preparation depends on the type of test. Some tests require fasting for 8-12 hours. We will provide you with all necessary instructions when you book your test to ensure accurate results.
Yes, you can reschedule or cancel your appointment through our website or by contacting our customer service. Please notify us at least 24 hours in advance to avoid cancellation charges.